Terms & Conditions

These Terms & Conditions govern your use of the website and services offered by Kunsh Masale.

By accessing this website, placing an order, or using our services, you agree to these terms in full.

We strive to provide accurate product descriptions, images, pricing, and availability. However:

• Product images are for representation purposes only
• Actual packaging may vary
• Minor variations in color, texture, or appearance may occur due to natural ingredients and production batches

Kunsh Masale reserves the right to modify product details, pricing, or availability without prior notice.

• All prices mentioned on the website are in INR (Indian Rupees)
• Prices are subject to change without notice
• Payments must be completed through approved payment methods available on the website

We use secure third-party payment gateways for online transactions.

Once an order is placed:

• Customers will receive an order confirmation
• Orders are subject to acceptance and availability
• We reserve the right to cancel or refuse any order due to stock issues, pricing errors, suspicious activity, or unforeseen circumstances

In case of cancellation after payment, eligible refunds will be processed accordingly.

We aim to process and dispatch orders within the committed timelines. However:

• Delivery timelines may vary depending on location and logistics partners
• Delays caused by natural events, strikes, courier issues, or unforeseen situations are beyond our control
• Shipping charges, if applicable, will be displayed during checkout

Customers are requested to provide accurate shipping details to avoid delays.

Due to the nature of food products, returns may only be accepted in cases of:

• Damaged packaging
• Incorrect product delivery
• Expired or defective products

Any issue must be reported within 48 hours of delivery with proper photos/videos for verification. Parcel opening video is a must for any claims.

Refunds or replacements will be processed after review and approval.

All website content including:

• Logos
• Brand Name
• Product Images
• Text Content
• Graphics & Designs

are the property of Kunsh Masale and may not be copied, reproduced, or used without written permission.

Users agree:

• Not to misuse the website
• Not to attempt unauthorized access
• Not to upload harmful or illegal content
• To provide genuine and accurate information while placing orders

Kunsh Masale shall not be held liable for:

• Indirect or consequential damages
• Delays beyond reasonable control
• Allergic reactions or misuse of products
• Temporary website unavailability or technical issues

Customers are advised to check ingredient information before consumption.

Use of personal information is governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in the Privacy Policy.

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts in Ahilyanagar, Maharashtra.